At Digjafab.com, we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines how we handle the shipping process to ensure a smooth and reliable experience.
1. Shipping Destinations
- Domestic Shipping: We ship across India.
- International Shipping: Currently, we offer international shipping to select countries. Please contact us if your country is not listed at checkout.
2. Shipping Rates
- Domestic Orders: Standard shipping rates apply and will be calculated at checkout based on your location.
- International Orders: Shipping fees for international orders vary based on destination and order weight, and are calculated at checkout.
Note: Any customs duties, taxes, or fees required by the destination country are the responsibility of the customer.
3. Shipping Methods and Delivery Times
- Delivery : 3-7 business days
- Express Delivery:1-3 business days for faster delivery (additional charges apply)
We partner with trusted couriers to ensure timely and secure delivery. Please note that delivery times are estimated and may be affected by factors beyond our control, such as public holidays or customs delays for international orders.
4. Order Processing Time
- All orders are processed within 3 Days. During peak periods, processing times may be slightly longer.
- Orders placed on weekends or holidays will be processed on the next business day.
5. Order Tracking
- Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your order.
- You can monitor your shipment’s progress directly on the courier’s website or via our tracking page.
6. Address Changes
- Order Modifications: Please ensure your shipping address is correct at checkout. If you need to make any changes, contact us as soon as possible at digjafab@gmail.com.
- Responsibility for Incorrect Addresses: Digjafab.com is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
7. Delays and Issues
While we strive to deliver your items on time, unforeseen delays may occasionally occur due to weather, customs, or other factors. If you have not received your order within the estimated delivery time, please contact us at digjafab@gmail.com for assistance.
8. Lost or Damaged Shipments
- If your shipment is lost or arrives damaged, please contact us immediately at digjafab@gmail.com. We will work with the courier to resolve the issue and, if necessary, send a replacement or issue a refund.
9. Questions and Contact Information
If you have any questions about our shipping policy, please feel free to reach out to us at:
- Email: digjafab@gmail.com
- Phone: +91 98982 92800
Thank you for shopping with Digjafab.com. We are committed to providing you with a secure and reliable shopping experience.